Our Athletes and Staff Safety is Our Top Priority.
Behaviors, Procedures & Sessions
Our 8,700 square foot facility in West Roxbury affords us plenty of space to work with our athletes while also meeting the Massachusetts State Guidelines for social distancing in the fitness setting. We are currently only running one-on-one sessions to minimize any chance of exposure, except in cases where a family / pod is exercising together in the facility. When we feel it is safe to run group sessions, we will have areas sectioned off as individual training areas to ensure social distancing. Each athlete will have their own set of equipment, which will not be shared with other athletes or coaches. Of course, all equipment is thoroughly disinfected after each session.
Upon entry, we perform temperature checks for all guests. Hand sanitizer stations are positioned throughout the facility, and masks are worn at all times by staff members, athletes, coaches and guests in our facility. We also constantly reinforce with our athletes and families the importance of social distancing, wearing masks and washing hands.
Each interaction, whether it is a tour, a meeting, or a training session, is followed by thorough cleaning and disinfecting of the facility, performed by our team members, who have all been trained in the appropriate Covid-19 mitigation procedures.
For our athletes and families who need or prefer a contactless training experience, we offer virtual and hybrid training sessions that allow us the flexibility to work with our athletes and their peers online. While virtual training is not an option for some people, it is a viable alternative for many and can be a great way to maintain a consistent exercise program even from home. An important part of our model is to train parents and other caregivers in how we coach and how they can support each athlete’s program with their own coaching, cueing and reinforcement.
We will be using the latest Zoom-certified DTEN ON video conferencing technology, which will allow us to provide high-quality coaching because our trainers will have an exceptional view of each athlete to be able to prompt and cue them, as well as high quality audio to create an effective coach and athlete experience. In addition, we are partnering with suppliers so individuals, families and organizations can order exercise equipment that they can use at home and even bring to the West Roxbury center for personal use while here.
We have found that we’ve been able to transition fairly seamlessly between the virtual and in-person experiences for many of our athletes. Should the Massachusetts guidelines for fitness temporarily require us to cease in-person training, we are equipped to transition almost immediately to a 100% virtual model.
In addition to cleaning all high-touch surfaces by hand with antimicrobial cleaning products, we employ a Victory Professional Cordless Electrostatic Handheld Sprayer that provides an electrical charge to solutions, allowing them to wrap conductive surfaces with an effective and even coverage. Double-charged particles envelop all conductive surfaces – shadowed, vertical, and underneath. We are currently using Vital Oxide Commercial Grade Disinfectant Cleaning Solution, which kills 99.9% of bacteria and viruses, fungus, mold, and mildew at the source and inhibits growth, with no harsh chemicals, non-irritating to skin, and no nauseous fumes. This solution has been approved by the EPA for use against SARS -CoV-2, which causes Covid-19.
We have also installed four Medify 50 CADR H13 HEPA Air Purifier units, each with hospital-grade filters, which circulate and purify our center’s air every 30 minutes. They are tested to remove 99.9% of particles down to 0.1 micron.
Finally, within the next week or so, we will be launching our Inclusive Fitness account management app, which is built on the fitness industry’s leading back-end technology: mindbodyonline. The app will allow athletes, families and other caregivers to perform almost all administrative and management tasks – such as completing intake forms, searching for and signing up for sessions, communicating with staff and coaches, etc. – from their laptop or phone, making contactless interactions fast and easy.